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Reply To: NHS SLT service lead comments to a parent

Nicky West

So sorry to hear this – I totally understand how you are feeling. I’ve been in a similar position many times and it always hurts and has been unfounded every time which makes it worse. I’ve tried reporting it in the past and nothing happened so I’m just resigned to the fact that it will probably always be an issue. As was mentioned above – we have the same professional standards to adhere to and should be providing the same service… but from personal experience, I feel that we have to work hard and be good at our job (or we couldn’t continue to get commissioned work if not) but I’ve worked with people in the NHS before I went independent who were dire and had numerous complaints made against them but are still there … we can just keep doing our best and work hard for our families. Keep your chin up x