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Reply To: Receiving sensitive information from a local council

Tracey Dailly

Hi Claire,
I think that is quite unusual in my experience. The referrals I get from councils generally have very little details initially and never any details identifying the client. So much so that I have had quite a large number of referrals from the same council recently and it was a little challenging to make sure we knew what had been agreed for each individual as there was no identifying info. – A lesson learned for me about putting on our own reference numbers!