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Reply To: Non payment for invoice

#19787
Liz Williamson
Participant

Dear Deborah
Has she actually communicated with you that she will not pay for this report? Did she sign terms and conditions? Have you sent an invoice to her yet?
I think you just need to be clear that whilst you understand she is not happy and you have taken steps to work through that then I guess you ask her to pay your invoice. These situations are never easy and we learn from them.
Liz